Shipping Policy

Thank you for shopping with Pulse Motion Supply. We are committed to providing a smooth and reliable shipping experience for all customers.

Order Processing

Orders are typically processed within 1 to 5 business days after payment is confirmed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Please note that processing times may vary during:

  • holidays
  • promotions
  • high order volume periods

Shipping Times

Estimated shipping times may vary depending on your location, product availability, and shipping carrier.

Typical estimated delivery times:

  • Canada: 7 to 15 business days
  • United States: 7 to 15 business days
  • International: 10 to 25 business days

Please understand that delivery times are estimates and are not guaranteed.

Third-Party Fulfillment

Pulse Motion Supply partners with third-party suppliers and fulfillment providers to source and ship products directly to customers. Because of this, some items may:

  • ship separately
  • arrive in different packages
  • have varying delivery times

This allows us to offer a wider range of fitness products at competitive prices.

Tracking Information

Tracking details will be provided once your order has shipped whenever tracking is available from the carrier.

Please allow a few business days for tracking updates to appear after shipment confirmation.

Delayed or Lost Packages

While we work with trusted shipping partners, delays may occasionally occur due to:

  • customs clearance
  • weather conditions
  • carrier delays
  • high shipping demand
  • incorrect address information

Pulse Motion Supply is not responsible for delays caused by shipping carriers or customs processes.

If your package appears lost or significantly delayed, please contact us and we will do our best to assist.

Incorrect Shipping Information

Customers are responsible for ensuring all shipping information is accurate at checkout.

We are not responsible for orders shipped to incorrect addresses provided by customers.

International Orders & Customs

International customers may be subject to customs duties, taxes, or import fees depending on their country’s regulations. These charges are the responsibility of the customer.

Contact Us

For shipping questions or support regarding your order, please contact us at:

pulsemotionsupply@gmail.com

Thank you for choosing Pulse Motion Supply.